Technologies

Unified Communication

Description

Unified Communication is a framework for integrating real time applications to achieve enhancing business and productivity goals, Unified communications systems and their components can be deployed on premises, in a public or private cloud, or a combination of all three.

We work with our customers to design and deploy advanced Unified Communication (UC) Solutions delivering integrated voice, video, data and messaging in real time. We have deep experience spanning the following user facing technologies:

  • Text-based Instant Messaging tools.
  • Voice-based applications, such as telephony and voicemail.
  • Video-based services, such as desktop video conferencing.
  • Real-time presence
  • Enterprise social networking and collaboration platforms.

These tools use in the backend a combination of the following strong communication systems.

  • Call Control (Business Edition series, CUCM, CUCME)
  • Communications Gateways (Expressway, CUBE, VCS, Analog Gateways, etc)
  • UC Applications (IM & Presence, Unified Messaging, Attendant Console, Jabber, Spark, etc)