Description
“CONNECT Auto PIN Reset” is an application which allows resetting Cisco Unity Connection Voice Mail Password or/and Cisco Unified Communications End User PIN from the user’s intranet web page, by sending an email to pre-configured email address or through an IP Phone service.
Features
- User can easily reset voice mail password by accessing a link on the web intranet or from the IP Phone Service.
- The application will generate a random password, and apply the changes to the voicemail system (Reset and unlock password) and send Email notification to user with the new password.
- User can easily reset phone PIN by accessing a different link on web intranet or from the IP Phone Service.
- The application will generate a random PIN, and apply the changes to the CUCM system (Reset and unlock PIN) and send Email notification to user with the new PIN.
- The User can send an email to a pre-configured email address to reset his PIN/Password and it will be resetted automatically and send to the user the new PIN/Password.
- Any uploaded logo can be shown on user’s web interface of the application.
- "CONNECT Auto PIN Reset" provides high availability on two different servers.
- Automatic and Manual synchronization with Cisco Unified Communications Manager.
- Automatic and Manual backup for application database.
- User friendly web based administration interface.
Benefits
Decrease/Manage Cost
- By eliminating the need of IT Admin intervention for resetting the PIN to the users.
Enhance Productivity
- Facilitate to the user solving forgetting password issue instead of requesting the Helpdesk/IT support.